RULES AND PROCEDURES
NEW COVID-19 RULES AND PROCEDURES AS OF 7/25/2021
***PLEASE NOTE: THESE UPDATES ARE TRUE AND ACCURATE AS OF 7/25/2021
***NO ONE SHOULD BE ENTERING THE SANDS COMMERCE CENTER MORE THAN AN HOUR PRIOR TO OPENING TIME***
****PLEASE DO NOT PARK AND TRESPASS IN OTHER BUSINESSES PARKING LOTS**** IF YOU GET CAUGHT YOU WILL NOT BE ALLOWED TO SHOP (PLEASE HELP US KEEP THE PEACE WITH OUR NEIGHBORS BY RESPECTING THEIR PROPERTY AND NOT BEING THERE)
-All customers are required to use the Blue 19 gallon Ikea bag. No Exceptions. We do have available at the store if you do not have one.
-THERE IS NO SMOKING ON OUR PREMISES WHICH INCLUDES THE PARKING LOT
-MASKS MUST BE WORN BEFORE EXITING YOUR CAR TO LINE UP
-Everyone must remain in their cars UNTIL STAFF WAVES YOU OUT
-15 MINUTES PRIOR TO EACH SESSION, PLEASE LINE UP WHERE INSTRUCTED BY STAFF MEMBERS
-THERE IS NO RUNNING TOWARDS THE LINES OR AT ANYTIME
-First person in line is not the first person to go in to store. We randomly select a number and that is where the line starts. We also let people in from all lines in order to make it fair.
-In the event you do not comply with a rule outside or give staff a hard time, you will NOT enter store and will be asked to leave. We give you ample opportunities to comply with our rules and/or procedures prior to being asked to leave. Once you are asked to leave you must do so right away or you leave us no choice but to have the Police Officer Trespass you.
-ALL QUESTIONS CAN BE ANSWERED BY READING OUR PROCEDURES AND THE FREQUENTLY ASKED QUESTION (FAQ)
-MINORS CAN ATTEND BUT CANNOT DIG. We ID individuals appearing to be less than 18 years of age.
-NO ARRIVAL PRIOR TO 9AM ANY DAY BIN DEALS IS OPEN (This includes coming into any part of the Sands Commerce Center)
*WHY? In order to respect fellow business owner’s and their property, we cannot allow Bin Deals customers to trespass onto their property by waiting until 9am to enter Bin Deal’s Parking Lot. *** This rule is strictly enforced by paid MCSO police detail.
-STROLLERS ARE ALLOWED
-YOU CANNOT REMOVE GLOVES OR MASKS AT ANYTIME DURING YOUR SHOPPING SESSION. PLEASE DO NOT TAKE YOUR GLOVES OFF TO CHECK AN ITEM ON YOUR PHONE. PLEASE NOTE: WE HAVE FREE STYLUS PENS AVAILABLE FOR YOUR SHOPPING CONVENIANCE.
-ALL TRASH, MUST BE DISPOSED OF IN THE GARBAGE CAN CLOSEST TO YOU.
-DO NOT ASK ANYONE TO HURRY OR MOVE FROM A BIN YOU ARE LOOKING TO DIG IN.
-RESPECT SOCIAL DISTANCING AT ALL TIMES OR YOU WILL BE ASKED TO LEAVE WITHOUT PURCHASE.
-Handbags, backpacks, diaper bags, or any type of bags of any kind are strictly prohibited.
**WHY? It prevents theft. We offer all customers a clear Ziplock bag to place wallets, keys, and or medicine.
-All minors (anyone under 18 years of age) can NOT dig through the bins.
**Why? There are adult toys that are inappropriate for minors.
-All minors (anyone under 18 years of age) MUST always remain with their parents.
**WHY? There are a lot of places your minor child can venture out to and get lost or speak to strangers. For their safety, they must always remain by your side and be supervised. No Exceptions!
-No climbing on the bins.
**WHY? You or your minor can slip and fall.
-NO OPENING OR REOPENING ANY TYPE OF PACKAGING OR ITEM EVEN IF IT WAS PREVIOUSLY OPENED. This includes all clear and color Ziplock bags, envelopes, boxes, wrapping, etc. THIS RULE IS STRICTLY ENFORCED AND ONLY GET ONE WARNING, SECOND REMINDER = BEING ASKED TO LEAVE STORE WITHOUT PURCHASE NO EXCEPTIONS!
**WHY? It damages the product and when you toss it the pieces go everywhere and can break or fall out and the item becomes useless.
We have an inspection station when a Bin Deals employee can open 3 items at a time for you to decide on buying. THERE’S NO OBLIGATION TO PURCHASE ITEM IF YOU BRING IT TO INSPECTION.
-Only three (3) items at a time can be opened at inspection.
**WHY? There are other customers waiting their turn to have items opened. You are more than welcome to have 3 items opened then get back in line for 3 more WITH A LIMIT TO TWICE PER VISIT
-Have all three (3) items ready for inspection.
**WHY? It will keep the inspection line running faster and less of a customer wait.
-Once your items have been opened at inspection, please make your decision without asking the Bin Deals Employee what the item is and what it does.
**WHY? It’s impossible for our staff to know what millions of different products found online are used for or do. It’s your job to look up the item and decide whether it’s the right fit for you. Employees must keep the inspection line moving.
-NO congregating or sitting on the floor to sort or check products.
**WHY? It’s a fire hazard.
-ALL PURCHASING DECISIONS MUST BE MADE AT THE BIN AREA
**WHY?? We have determined that is the best place that is out of the way of other customers. Also, it keeps the checkout line moving faster if your purchasing decisions are made prior to going up to register.
-NO AGGRESSIVE MOVING, THROWING, OR PUSHING OF ITEMS. This rule is strictly enforced!
**WHY? You can hurt someone by acting this way and damaging our product.
-YOU MUST RESPECT STAFF AND FELLOW CUSTOMERS. This rule is strictly enforced!
**Why? For the overall enjoyment of everyone.
IN ORDER FOR OUR STAFF TO MANAGE EACH SESSION EFFECTIVELY AND IN A SAFE MANNER WE MUST HAVE STRICT RULES AND POLICIES IN PLACE TO AVOID CONFLICT OR SITUATIONS THAT CAN ESCALATE TO A LEVEL THAT RISKS THE SAFETY OF ANY OR ALL CUSTOMERS AND/OR STAFF.
WE HAVE SUCCESSFULLY MANAGED EVERY SITUATION THROWN OUR WAY WEEK AFTER WEEK WITHOUT PUTTING ANYONE'S SAFETY AT RISK OR HAVING INCIDENTS WHERE SOMEONE HAS BEEN INJURED OR HURT. WE ARE ABLE TO ACCOMPLISH KEEPING YOU SAFE BY STRICTLY ENFORCING THESE RULES!
WE UNDERSTAND YOU MAY NOT LIKE THE RULES BUT IF YOU COME TO BIN DEALS, YOU MUST FOLLOW THEM!
WE APPRECIATE YOUR INTEREST IN OUR STORE AND HOPE TO HAVE THE OPPORTUNITY TO SERVICE YOU!